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Sports and adventure activities

Reservations

How to make a reservation
HOW TO MAKE A RESERVATION

To confirm a reservation , there are two ways:

1 - Online shopping activity directly from the website and then contacted by specifying the date and time of completion .

Where the contracting activity line has 90 days to consume the activity.

At first it may seem that this method does not give guarantees availability for the desired date but really, if you contact us to check availability and once contracted there is activity , as can be given for confirmed booking firm same time , however otherwise , one thing is the availability of time and another that will be when you've done the whole process.

The booking confirmation of the activity is immediate once hired , however need to transfer at least 2 or 3 days to see the entry in the account .

2 - Contact us to request availability , either by phone or email , once confirmed availability you must make a payment by way of deposit.

In order to be considered valid any reservation, will conduct a deposit in account number 0081 - 1888 - 06-0001008403 bank Sabadell is the name of Berguedá Off Road indicating only the name that has made ​​a reservation and date of the activity. The value of income must be at least equivalent to 25% of the value of activities reserved .

Make a deposit is not guaranteed to have the reserved activity . It is possible that due to the time elapsed from the time to confirm availability day of admission and to check availability it has changed , in this case seek a new date or time for the activity or refund deposited by the customer, minus the cost this may cause .

To streamline procedures recommended sending the receipt by email . Once you can see the entry submission will be sent a voucher with all the details of the activity.

The amount remaining will be effective before the time of carrying out the activity.

The deposit will only be refunded in the event that the activity could not be carried out by mistake the organization.

Cancellations
CANCELLATIONS

If justified the impossibility of carrying out the activities booked with more than 48 hours in advance. In this case the amount advanced shall deposit in the company and may be used as a deposit for future activities. In the event that the participants have been presented as a guarantee of some code, check, gift voucher or similar services can be made including a new date before they expire. If the participant wants to return the money, this should take care of expenses that may arise.

If you communicate in less than 48 hours or not anyone has the time and place suitable to carry out the activity, it automatically loses 100% of the deposit deposited. In the event that the participants have been presented as a guarantee of some code, check, gift voucher or similar, have lost the chance to enjoy them and will be consumed in the activity. In any case, if the participants do not want to lose the ability to perform the contracted activity, could find a new date but first must pay 25% of the value of the activity they had engaged in the concept of penalty.

In any of the above situations, assuming that the cancellation only by some of its members, the above rules apply the same percentage.

Only aplaçaments to inclement weather conditions when it recommends responsible for the activity or at the start of the activity conditions are not right. In any case accepted a postponement because the conditions are not ideal in the home of the participant. Anyone not participating in the present site of activity arguing the wrong time lose the right to do this.

The participants of those activities that can not be conducted due to weather will be entitled to request a refund of the deposit, although they will be responsible for the costs this may cause.

Postponement
POSTPONEMENT

Only aplaçaments to inclement weather conditions when it recommends responsible for the activity or at the start of the activity conditions are not right. In any case accepted a postponement because the conditions are not ideal in the home of the participant. Anyone not participating in the present site of activity arguing the wrong time lose the right to do this.

It should be noted that all activities will begin and end at the scheduled time, the company is not responsible for the punctuality of Mr. Customers. Anyone who can not perform an activity for the lack of punctuality will have lost the right to make the activity possible and deposit it had advanced, either in cash or in the form of codes.

It also recognizes that when it has to be the presentation of the organization and not to indicate the start of the activity, as the activities of a separate time for documentation, training and equipment before the beginning of this. Thus, if a participant is presented before the start time but later the time of submission will have lost the right to carry out the activity.

It is the responsibility of Mr. Clients have a good foresight and planning the trip to the place of execution of activities, taking into account the different situations that can be found along the way, be mistaken for road traffic, accidents, breakdowns, delays ...

© INDÒMIT ADVENTURE CENTER
08611 Olvan (Barcelona)
639 98 01 53
info@indomit.net

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